Reference

Your Data Rules At filabola

Q: Can I ask filabola to update or delete my data?

Yes. Contact live chat or support@filabola.club and we will verify your account before changing or deleting eligible records. Some security, wallet or dispute records may remain when law or account protection requires retention.

Q: How do I contact you about a privacy concern?

Use live chat between 10:00 and 22:00 WIB, email support@filabola.club or send a WhatsApp status request. We will confirm your account first, then route the privacy question to the right support handler.

Live Baccarat, Wild West Gold, MotoGP Betting and Rocket Crash create account, wallet and device data, and our Privacy Policy tells you how filabola handles it before you…

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Clear Privacy Rules For Indonesia

filabola Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy record starts when you create a login, set a password and confirm your phone number. filabola uses that data to keep account access, wallet activity and support history tied to the right person, including receipts from DANA, OVO, GoPay and QRIS. We may also

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keep device type, IP area, cookie choices and session time so we can protect your account and answer disputes. Access, eligibility and any processing linked to real-money activity depend on local law and are available only where local law permits. We do not sell your personal
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data; sharing is limited to payment processors, identity checks, security tools and lawful requests that require a record. Retention is based on account status, transaction history and legal needs; when a record is no longer needed, we remove it or keep it without direct personal identifiers
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where practical.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Fast Help For Privacy Requests

Privacy questions need a human path, not a form that disappears. Our support team handles data access, correction and deletion requests through live chat, email and WhatsApp from 10:00 to 22:00 WIB. For your safety, we verify the account first through your username, linked phone number or a logged-in message before discussing wallet records, identity checks or device sessions.

Team online

Live chat privacy desk

Use live chat from 10:00 to 22:00 WIB when you need help finding cookie settings, session records or account data fields. We ask for your username and one account check before discussing personal details.

Email request channel

Send requests to [email protected] with the subject Privacy Request and the phone number linked to your account. We reply with the next verification step before we change, export or erase any record.

WhatsApp status check

If you contact us through WhatsApp, keep the chat to account identification and request status. We move document questions back to the logged-in support page so private data stays inside your account area.

ACCOUNT CARE

Privacy Controls You Can Use

A useful Privacy Policy must match the way your account actually works. We connect each privacy control to a real account step, from Profile > Security > Active Sessions to Profile >…

Account data mapping

We link your username, phone number, login time and wallet reference to one account profile. This helps us answer privacy requests without exposing another person’s records or mixing separate DANA, OVO, GoPay or QRIS receipts.

Cookie choices

Open Profile > Privacy > Cookie Settings to see essential cookies and preference cookies. Essential cookies keep login sessions working, while preference cookies remember display choices such as language, sound and lobby layout.

Device session checks

Profile > Security > Active Sessions shows recent device access, approximate location and browser type. If you see a phone or browser you do not recognise, contact live chat and change your password right away.

Wallet record handling

Payment records are kept to match deposits, withdrawals, reversals and dispute checks. DANA, OVO, GoPay and QRIS references are stored with transaction time, account ID and processor response, not public lobby activity.

Identity document care

When verification is needed, upload files only through Profile > Verification after login. We restrict internal access to staff handling checks, support disputes or lawful record duties, and we do not request documents in open group chats.

Retention requests

You can ask why a record is still held and whether it can be erased. Some wallet, security and dispute records may need to stay longer where law or account safety requires it.

Your Privacy Questions Answered

This FAQ focuses only on how we collect, use, share and retain your data. If you are opening an account to explore Live Baccarat, Bingo or Fishing God, read these answers first so you know what details we ask for, where payment records sit and how to contact us when your privacy choices change.

We collect the details needed to create and protect your account: username, password, linked phone number, login time, device type and wallet references. Extra verification data may be requested only when account checks require it.

We use payment references to match your wallet activity with the correct account, handle disputes and answer support requests. The record usually includes transaction time, processor response and account ID, not your full private wallet content.

Yes. Contact live chat or [email protected] and we will verify your account before changing or deleting eligible records. Some security, wallet or dispute records may remain when law or account protection requires retention.

Open Profile > Security > Active Sessions after logging in. You can view recent device access, browser type and approximate location. If anything looks unfamiliar, change your password and contact support from 10:00 to 22:00 WIB.

Cookies help keep your session active and remember basic preferences. Game activity such as Live Baccarat tables or Wild West Gold sessions is recorded separately in account logs for security, dispute checks and account history.

Access is limited to staff handling account checks, support disputes, security work or lawful record duties. We ask you to upload documents only inside Profile > Verification, never through public chat rooms or social feeds.

Use live chat between 10:00 and 22:00 WIB, email [email protected] or send a WhatsApp status request. We will confirm your account first, then route the privacy question to the right support handler.

Your Data Rules At filabola

Fast Help For Privacy Requests

Live chat privacy desk

Email request channel

WhatsApp status check

Privacy Controls You Can Use

Account data mapping

Cookie choices

Device session checks

Wallet record handling

Identity document care

Retention requests

Your Privacy Questions Answered

01 What data do you collect when I open an account?

02 How are DANA, OVO, GoPay and QRIS records used?

03 Can I ask filabola to update or delete my data?

04 Where can I see my active device sessions?

05 Do cookies track my Live Baccarat or slot activity?

06 Who can see my verification documents?

07 How do I contact you about a privacy concern?

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